Refund Policy[OPME Media]
[67/10 bhattanagar]
[KOLKATA, West Bengal, 711203]
[opmemedia@gmail.com]
[Phone Number]
[www.opmemedia.com]
Refund Policy for Digital Marketing Services
Effective Date: From 27/02/2024
Thank you for choosing [OPME MEDIA] for your digital marketing needs. We strive to provide top-notch services to our clients, and your satisfaction is our priority. Please review our refund policy outlined below to understand the terms and conditions governing refunds for our digital marketing services.
1. Scope of Refund Policy:
This refund policy applies to all digital marketing services offered by [OPME Media]. It covers services such as social media management, search engine optimization (SEO), pay-per-click (PPC) advertising, content creation, and any other digital marketing services provided by our company.
2. Eligibility for Refunds:
Refunds are eligible under the following circumstances:
- Service Unavailability: If, for any reason, we are unable to deliver the agreed-upon services as outlined in the service agreement.
- Dissatisfaction: In cases where you are dissatisfied with the quality of our services and can provide reasonable evidence to support your claim.
3. Refund Request Process:
To initiate a refund request, you must contact our customer support team via email at [support@opme.com] within 10 days from the date of service delivery. Please provide a detailed explanation of the reason for your refund request along with any supporting documentation.
4. Refund Processing Time:
Once your refund request is received, our team will review the information provided. If your request meets the eligibility criteria, we will process the refund within [number of days] business days. The refund will be issued using the same payment method used for the original transaction.
5. Non-Refundable Items:
Certain items and services may be non-refundable. These include, but are not limited to, third-party fees, advertising budgets, and other external expenses incurred on your behalf.
6. Service Termination:
In cases where services are terminated due to a breach of terms outlined in the service agreement by the client, no refunds will be issued.
7. Changes to Refund Policy:
OPME Media reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website. It is the responsibility of the client to review this policy periodically.
By engaging in our digital marketing services, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this refund policy.
If you have any questions or concerns regarding our refund policy, please contact us at [info@opme.com].
Thank you for choosing OPME Mediafor your digital marketing needs.
Sincerely,
[HRIDHAM PALIT]
[CO-FOUNDER]
OPME Media